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Privacy Policy

Effective Date: August 12, 2025

Dunn Wright Heating & Cooling, LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at https://dwaire.com (the “Site”).

1. Information We Collect

We may collect the following types of information:

  • Personal Information – Name, phone number, email address, and service location when submitted through our contact forms or by phone or text message.
  • Technical Information – IP address, browser type, operating system, and browsing activity collected automatically through cookies or analytics tools.

2. How We Use Your Information

We use your information to:

  • Respond to service requests, questions, or inquiries.
  • Schedule and provide HVAC services.
  • Send updates, promotions, or important notices (only if you have opted in).
  • Improve our website, services, and customer experience.

3. How We Share Your Information

We do not sell or rent your personal information. We may share information only with:

  • Service providers who perform work on our behalf (e.g., scheduling, payment processing).
  • When required by law, court order, or government regulation.

4. Cookies and Tracking

Our Site may use cookies or similar technologies to enhance your browsing experience and analyze site traffic. You can adjust your browser settings to refuse cookies, but some features of the Site may not function properly.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Links to Other Websites

This Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

7. Your Choices

You may contact us to update or correct your personal information, or to opt out of receiving marketing communications.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the new effective date. Your continued use of the Site after changes means you accept the revised policy.